Privacy

What we collect

• Searches. The text you type and how MenuMap interpreted it, so the matching can be improved. Searches are not linked to a personal identity.
• Interactions. Which results you saw and tapped, so we can tell whether recommendations are any good and show venue operators how they are performing in aggregate.
• Approximate location, only if you offer it. Tapping “Near me” asks your browser for a location, which is rounded to roughly 100 metres before it is used for ranking. It is not stored against you, and MenuMap never requests it in the background.
• Claim submissions. If you claim a venue: your name, email, phone if given, and role. Used to verify you work there and to contact you about the listing.

What we don’t collect

• No advertising or tracking cookies, and no third-party analytics scripts.
• No cross-site tracking, and no data sold or shared with data brokers.
• No account required to search, and no persistent profile of you.
• No continuous location tracking.

Session identifiers

To group one visit’s actions together, MenuMap generates a random value stored in your browser’s session storage. It contains no personal information and is deleted when you close the tab. Venues you save are kept in your own browser’s local storage and are never sent to us.

Where data is processed

MenuMap is hosted on infrastructure that may process requests outside Australia. Map tiles are served by a third-party basemap provider, which necessarily receives the requests needed to draw the map.

Retention

Search and interaction records are kept in aggregate for product and operator reporting. Claim submissions are kept for as long as the claim relationship exists, and deleted on request once resolved.

Your rights

Under the Australian Privacy Principles you can ask what personal information we hold about you, ask us to correct it, and ask us to delete it. Email hello@menumap.com.au and we’ll respond within 30 days.

Changes

If this policy changes materially, the updated date at the top of this page changes with it. See also our terms of use.